Frequently asked questions

Gifting

  1. Can I gift pledge packages from one account to another?
  2. How do I know which items can be gifted?
  3. What do I need to do to prepare for gifting or receiving a gift?
  4. How do I gift a pledge package or item to another account?
  1. Can I gift pledge packages from one account to another?

    Yes, you can gift not only entire pledge packages but also many of the individual rewards within a pledge package.

  2. How do I know which items can be gifted?

    Login to Crowfall.com and go to your Account page. Select “Reward Gifting” from the menu on the left. The Gifting page will open, showing you which backer reward items on your account may be gifted to another account. This page also shows “Gifts Pending for You” (gifts that were sent to you from another account but that you haven’t yet claimed) as well as a “Gifting History” that lists gifts you have given or received.

  3. What do I need to do to prepare for gifting or receiving a gift?

    In order to gift or receive, both accounts involved must have two-factor authentication (2FA) enabled. See the Two-Factor Authentication FAQ for more information about 2FA, including setup instructions.

    You will also need to know the username of the account to which you’re sending the gift. No other information (such as email address or password) is necessary. In fact, you should never share your password with anyone, including ArtCraft staff.

  4. How do I gift a pledge package or item to another account?

    Here are the steps for gifting:

    1. Login to Crowfall.com and go to your Account page. Select “Reward Gifting” from the menu on the left. The Gifting page will open, showing you which backer reward items on your account may be gifted to another account.
    2. Under “Rewards Available for Gifting” find the item you wish to gift in the list. Enter the quantity of that item that you want to gift to the other account and click the “Gift [quantity] to an Account” button in the far right column.
    3. A popup box will appear. Enter the username of the target account and click the “Send Gift” button.
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