Frequently asked questions

Community creation

  1. What sort of "community creations" does Crowfall look for?
  2. Can I use assets created by Artcraft?
  3. What will Artcraft do with the Crowfall community's creations?
  4. How do I take screenshots without the UI?
  5. What size and format should screenshots be?
  6. How should I send screenshots to Artcraft?
  7. How long should guild recruitment videos be?
  8. Can I call out a rival guild in a recruitment video?
  9. What information should I include in my guild recruitment video?
  10. Is there a limit to how many guild recruitment videos I can submit?
  11. Can I make other kinds of videos, like to invite people to visit my eternal kingdom or to subscribe to my livestream channel and so forth?
  12. How should I share my videos with Artcraft?
  13. Can I promote my resource site or service (i.e. streams, wiki, guild finder, chat room, blog, etc) without making a video?
  14. What about the fan art and gifs that were mentioned at the beginning of this FAQ?
  15. I have questions about community creations that aren't answered here. where can I get more information?
  1. What sort of "community creations" does Crowfall look for?

    We always love to see great screenshots, fan art, GIFs, resource sites (wikis, strategy guides), and videos (guild recruitment, how-to’s, gameplay, etc.). Go where your talent and imagination lead you!

    One important point to bear in mind at the onset is that submission doesn’t guarantee that your creation will be used, or maybe we won’t use it now but sometime in the future instead. What we can promise is that we will respond to your email to acknowledge that we received it and, as applicable, offer feedback on why we may not be able to use it and suggestions on improvements you might make.

  2. Can I use assets created by Artcraft?

    Yes, you are permitted to use assets created by ArtCraft in accordance with our Fair Use Policy and Terms and Conditions. You should not use any material such as images, video or music that are under copyright protection from a source other than ArtCraft Entertainment.

    If you can’t find the assets you’re looking for in our press kit, feel free to request them via email: community@crowfall.com.

    Please note that we are unable to provide API support at this time so we won’t be able to help with those requests.

  3. What will Artcraft do with the Crowfall community's creations?

    Your creations may be featured on social media, in newsletters and even in our livestreams. To ensure that you receive the proper shout-out credit for your creation, be sure to include your name when you submit it.

  4. How do I take screenshots without the UI?

    To hide the UI while taking screenshots, click Alt+Ctrl+Z, then hit the “Print Screen” key to capture a screenshot. (Alt+Print Screen will produce a screenshot with visible UI.) You can then paste the image into your favorite image editing program such as MS Paint or Photoshop.

  5. What size and format should screenshots be?

    Images should be 1920x1080 pixels in a JPG or PNG format.

  6. How should I send screenshots to Artcraft?

    Please send images as email attachments to us at community@crowfall.com.

  7. How long should guild recruitment videos be?

    Your guild recruitment video should be no shorter than 30 seconds and no longer than one minute.

  8. Can I call out a rival guild in a recruitment video?

    A good rivalry is the spice of life, whether it’s opposing sports teams or MMO guilds. That said, it’s important to keep it fun by maintaining good sportsmanship, avoiding personal insults and staying within the guidelines of our Terms and Conditions.

  9. What information should I include in my guild recruitment video?

    Your guild recruitment video should include the name of your guild, your logo (if you have one), a link to your guild recruitment thread on the official Crowfall forum, preferred language, region and time zone (as applicable).

  10. Is there a limit to how many guild recruitment videos I can submit?

    Please don’t submit more than two guild recruitment videos, unless you specify that you want to retire one and replace it with a new one. Additionally, we’d prefer that guild leaders (or their designated representatives) act as our primary point of contact.

  11. Can I make other kinds of videos, like to invite people to visit my eternal kingdom or to subscribe to my livestream channel and so forth?

    You are welcome to make any Crowfall-relevant video short for submission so long as they meet the same guidelines for length and content noted above for guild recruitment videos.

    An exception to this would be videos that showcase gameplay highlights or video guides and walkthroughs. For those, we would share the link rather than the entire video. More on this below.

  12. How should I share my videos with Artcraft?

    To share your video creations with us, upload the video to YouTube and then email the link to community@crowfall.com.

    Please include:

    The name you’d like attributed to the creation. This could be the name of your channel, your character name or guild name.

    A 300 pixel x 300 pixel image (your YouTube avatar or guild logo) in JPG or PNG format.

    A video still that’s 336 pixels x 188 pixels in JPG or PNG format.

    The name of the video and a brief description.

  13. Can I promote my resource site or service (i.e. streams, wiki, guild finder, chat room, blog, etc) without making a video?

    Yes! Don’t feel that you are limited to only making videos. If you’d prefer to make an image card or banner, that’s fine. Size and format should be the same as for screenshots, 1920x1080 pixels in a JPG or PNG format, sent as an email attachment to community@crowfall.com.

  14. What about the fan art and gifs that were mentioned at the beginning of this FAQ?

    We’ll take those, too! We realize that the file sizes may vary for fan art, so just make sure it’s a JPG or PNG in a reasonable size that won’t choke our mail server.

    For GIFs, host them on a third party site and send us the link.

    Please remember to include the name you’d like attributed to the creation. This could be the name of your channel, your character name or guild name along with a brief description.

  15. I have questions about community creations that aren't answered here. where can I get more information?

    If you have unanswered questions or need information that wasn’t covered in this FAQ, email us at community@crowfall.com.

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