Version: 1.3 - January 22, 2018

Art+Craft Entertainment, Inc.

General Rules of Conduct for the Entire Service

The Art+Craft Entertainment, Inc. service, hereinafter "Art+Craft", may provide communication channels such as forums, private messages, communities, in-game chat/messaging, chat areas and/or any other means of players communicating with each other within the Art+Craft Service ("Communication Channels") designed to enable you to communicate with other Service users. Art+Craft has no obligation to monitor these Communication Channels, but may do so. Art+Craft also reserves the right to review materials posted to the Communication Channels, and to remove any materials, at any time, with or without notice for any reason, at its sole discretion.

Art+Craft may also terminate or suspend an accounts access to any Communication Channels, at any time, without prior notice, for any reason. The account owner will be notified of any action related to terminating or suspending access via the email associated with the account. You acknowledge that chats, postings, or materials posted by users on the Communication Channels are neither endorsed nor controlled by Art+Craft, and these communications should not be considered reviewed or approved by Art+Craft. Art+Craft will not under any circumstances be liable for any activity within Communication Channels.

You agree that all of your communications within the Communication Channels are public, and thus you have no expectation of privacy regarding your use of the Communication Channels. Art+Craft is not responsible for information that you choose to share on the Communication Channels or for the actions of other users.

You agree that your use of the Service shall be lawful and that you will comply with Art+Craft's usage rules. In accordance with the above, as an example, and not as a limitation, you agree not to use the Service in order to:

Forum Rules of Conduct

We begin and end with this: Be respectful and courteous to others in our forums

The Crowfall® forum is a safe and constructive space to discuss Crowfall game content and related topics. In order to keep this a productive place for all community members, there are ground rules that must be followed for all methods of communication on the forums.
It is okay for users to disagree with one another, but opinions must be expressed in a reasonable and civil manner. It is important to maintain an atmosphere of civility and respect so that all voices may be heard.

Communicate constructively

All communication, whether between players, moderators or Art+Craft, must be constructive. Posts without constructive commentary can distract from the topic at hand, reduce the visibility of valuable communication and discourage others from participating in the conversation.

Things to avoid:

Do not troll or make personal attacks

Trolling, demeaning and making personal attacks on others, in any form, is not allowed. Per Wikipedia, "a troll is a person who sows discord on the Internet by starting arguments or upsetting people, by posting inflammatory, extraneous, or off-topic messages in an online community (such as a newsgroup, forum, chat room, or blog) with the deliberate intent of provoking readers into an emotional response or of otherwise disrupting normal on-topic discussion, often for their own amusement."

The posters’ intent is not discernible or material to ArtCraft, but the outcomes are. If, in our judgement, a player is interacting in a way that is provoking overly emotional responses and/or disrupting a constructive conversation, it will be regarded as trolling behavior.

Examples include:

If you feel someone is behaving in a manner that violates the rules, please use the forum's Report tool. Do not engage the person exhibiting these behaviors as this is often the very response and attention they are seeking. You may also employ the "Ignore Preferences" forum feature ( to block posts, signatures and private messages from another user.

Forum signatures

Signature graphics are permitted, but may only contain your character name, personal or guild sigil, personal slogan or other text that is directly related to your in-game persona, or content directly related to Crowfall. All content must be in good taste. Size is limited to 32k bytes. Signatures are limited to the following by the forum software:

Profanity is not allowed

The use of profanity on the forums is not allowed. This includes intentionally working around the word filter or partially masking profanity by substituting characters or words. The intent will still be clear and it will be treated as prohibited profanity.

Some actions can result in disciplinary action, including the immediate suspension of forum privileges

There are some actions that are severe enough to result in immediate temporary or permanent suspension of posting privileges without prior notification. Serious or sustained offenses may result in suspension of not only the user's forum account but game account as well.
Please refer to the General Rules of Conduct for the complete list, but examples include:

Serious violations of these rules may result in further steps taken with your Internet service provider (ISP), law enforcement, or required authorities or agencies.

Abide by moderator and Art+Craft employee instructions

If you disagree with a moderator’s or Art+Craft employee's or agent’s actions, do not discuss or challenge the matter publicly in forum posts. Do not attempt to recreate a closed thread by starting a new one on the same topic. Send an e-mail to, and be sure to include your forum handle, and clearly state your concerns. NEVER send your password to anyone, including Art+Craft representatives.

Moderation actions by their nature are private between Art+Craft and the individual

Moderation and disciplinary actions related to specific individuals will only be discussed with the individual(s) directly involved via email at Do not share the contents of private correspondence from Art+Craft representatives (including Support personnel, moderators or other staff members).

Discussion of general moderation actions and policies of any kind will be limited to the forum section entitled "The Great Hall", a 'town hall' type platform expressly for the discussion of Crowfall community concerns. All other discussions of moderation or customer support actions are not permitted elsewhere on our forums and may be moved to the proper area or removed entirely. Repeated posting about moderation actions outside of the "The Great Hall" may lead to disciplinary action. Discussions in "The Great Hall" section of the forum must be kept constructive, civil and should not reveal anyone's personal or account information (i.e. no specific individuals or situations can be mentioned).

Communication from Crowfall staff, Art+Craft or its representatives is confidential

Do not share, publicly or privately, any private communication you receive from a member of the Crowfall team, the Art+Craft staff or representatives without Art+Craft’s express consent. This includes direct messages, Support tickets and emails.

Do not reveal account information when discussing Customer Service interactions

Due to privacy concerns, Customer Service (CS) interactions should not contain sensitive account information. No Art+Craft employee or representative will ever ask for your password, and you should never include your password in any communication with Art+Craft or through any other means (such as chat rooms on the forums or in-game).

Moderation activities involving the discipline of an individual

If a moderator or Art+Craft representative removes or edits your post, you will be notified. In the midst of any moderation activity, the individual account ability to post may be temporarily suspended. Once a determination has been made about the specific incident, and if any action is being taken relative to the incident, the individual will be notified via private forum message and/or email of the incident, what element of the rules were violated and the disciplinary action, if any, that is being taken for the violation.

When a warning is given, the user will receive a notification. Acknowledgement of this warning does not constitute an admission of guilt; it merely confirms that you received the notification. You will be unable to post until the notification is acknowledged.

Due to privacy concerns, persons who report posts will not be notified about what actions, if any, were taken against the reported user.

When a situation warrants disciplinary action, we prefer to only issue warnings (that may or may not include warning points), but we may escalate to temporary suspensions to allow a cool-down period. Some incidents can (and repeated incidents will) lead to permanent suspension including loss of communication privileges, access to the game and/or any pledges or Crowfall store credits associated with the account. After a 90-day cool-down period, permanent suspensions may be appealed once by contacting

IMPORTANT: Forum content is moderated at Art+Craft's sole discretion, and content may be modified, moved, removed, or otherwise restricted by Art+Craft employees and/or moderators.

Remember: Be respectful and courteous to others in our forums

In-Game Rules of Conduct

Crowfall is a game centered on immersive group and faction-based PvP conflict. Therefore, it is to be expected that players will be entrenched in a hard-hitting, ferociously competitive in-game experience. In the midst of winning and losing, emotions can and will run high.

It is also to be expected that certain other aspects of conflict, including espionage and betrayal, will feature heavily in the tactics employed by players. So long as such activities are undertaken within the parameters set forth by the Terms of Service and Rules of Conduct—meaning that no exploits or other abuses of Art+Craft's rules and policies occur—it is considered appropriate play.

Specifically, the elements below are allowed in-game so long as the context is within the in-game conflict: ridicule, mock, taunt, stalk, threaten, harass, betray, scam, intimidate or abuse.


In consideration of the in-game atmosphere, we will be more lenient on language used within the game world. Players will have the option of tuning out harsh language or communication by specific players by using the Chat Filter and/or Ignore function.

If you are disciplined within the in-game environment for violations of Art+Craft policies and/or rules that result in suspension of your game access, you will lose access to the Communication Channels in addition to the game environment.

Current Version: 1.3 | Previous versions

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